University ICT Services

The MIU ICT Department exists to facilitate University’s academics and research business processes and to improve decision making by ensuring the smooth functioning of IT infrastructure and operational environments. As we work to maintain a robust and secure IT infrastructure that supports teaching and learning.

Knowledge Centre

Providing technology and application foresight for the University so that user units can leverage technology to maximum advantage while minimising the risks of obsolescence.
How to get Us

ICT  Office is located at Main Building, 4th Floor : Tel: +256 756590665

The Network  and wifi assistance can also be sought from any of the Computer Labs .

For your ICT needs please contact the Helpdesk on telephone number +256 70141076 or Email: ictsupport@miu.ac.ug

Our Day to Day Obligations:

 

Email

Our Department creates and manages University corporate email accounts. Corporate email accounts are mail accounts that given to staff and students by the Department of University ICT Services. The university reserves all rights to revoke these emails at any time in case there is a misuse.

Help Desk

The Department provides both hardware and software services to all our clients E.g. network maintenance, printer installation and other related support. We use an open source ticketing system to support our Staff and students.

 
 
 

E-Learning Services

OPEN DISTANCE and E-LEARNING.
Join the Metropolitan International University Digital School of Virtual and Open Learning and study anywhere and at your own convenience, where we’re moving along with global standards.

 

STUDENT PORTAL
 

Student Portal

This portal enables students to access various services such as checking for results, financial status, registration status. One of the biggest obstacles that our student portal removes is the number of information silos found across colleges and universities today. 

 

Library Services

We support our Library users with e-Resources and other library digital content both on and off- campus. This link connects to the MIU library system which has a lot of research materials. Click here to access Library Website.

TRAININGS
 

Training

The Department is involved in training of students on online ICT Support Help Desk system, Students online services, Google apps for education, MIU corporate email services and other systems.

Our Team

Head ICT
Head ICT

Gift Bafaki
MIT-Cand, HCIA ,BIT (MIU), DCS,(KIU)

eLearning Administrator
eLearning Administrator

Micheal Turyatunga
MIT-Cand, BIT (NDU), DIT, (NDU)

 End User Support Assistant
End User Support Assistant

Joan Niwamanya
BIT (MIU)